Corporate Performance Management (CPM) Monitoring, managing, and reporting an enterprise’s performance are all part of a Corporate Performance Management strategy. Business management can be improved using CPM processes and methods. CPM can be categorized as a business intelligence tool and strategic management tool, which is actually quite simple in concept. This article represents all the …
Corporate strategy: what is it? By analyzing all the company’s businesses to determine how to create the most value, Corporate Strategy takes a portfolio approach to strategic decision making. It is important for firms to consider the following factors when developing a corporate strategy: The relationship between their various businesses Interactions between them Governance, processes, …
Control Theory Because of the sense of apprehension or risk that many service customers feel, it is important that they be given a sense of control over the service experience or encounter to counterbalance this. In this way they will feel confident about what they are experiencing, and the likelihood of post-purchase dissonance will be …
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