Exploiting Serendipity: The Subtle Art of Product Design
In product design, serendipity isn’t just luck; it’s a carefully crafted experience that feels spontaneous yet purposeful. Designers create moments where users discover unexpected features or benefits that delight and engage them. 🎯 1. Designing for Discovery Products like smartphones and apps often include hidden functionalities that users uncover over time. These “aha” moments enhance …